Support

Support for EGI services

Support for EGI services is available through the EGI Helpdesk, an internal EGI service.

The EGI Helpdesk is a distributed tool with central coordination, which provides the information and support needed to troubleshoot product and service problems. Users can report incidents, bugs or request changes.

The support activities are grouped into first and second level support.

Last modified August 13, 2021 by Levente Farkas : Updated Support section (#279)