EGI Helpdesk

What is it?

Support for EGI services is available through the EGI Helpdesk.

The EGI Helpdesk is a distributed tool with central coordination, which provides the information and support needed to troubleshoot product and service problems. Users can report incidents, bugs or request changes.

The support activities are grouped into first and second level support.

Next topics:
Service information

Technical details of EGI Helpdesk

Account and privileges

Managing account and privileges

Helpdesk features

Helpdesk features

Support Staff Guide

Guide for supporters

User guide

Guide for users



Last modified February 2, 2022 by paolini78 : Import some GGUS content (#387)